FAQ
1. What does Holy Grace Art sell?
Holy Grace Art offers faith-inspired Christian and Catholic wall art, including sacred icon-style prints, watercolor religious artwork, Easter-themed art, and devotional home décor featuring Jesus Christ, the Virgin Mary, saints, and the Holy Family.
2. Are your products physical prints or digital downloads?
All of our products are physical items. We do not send digital files.
3. What print options do you offer?
We currently offer several print formats, including Matte Paper Print, Framed Poster, Stretched Canvas, and Framed Canvas.
4. What sizes are available?
Available sizes vary by product, but many artworks are offered in multiple sizes ranging from 5x7" / 13x18 cm up to 24x36" / 60x90 cm.
5. Are your items made to order?
Yes. Our items are made to order, which means each piece is printed or prepared specifically for your order to help maintain quality and attention to detail.
6. How long does production take?
Art prints are produced within 3–5 business days. Statues are produced within 4–6 business days.
7. How long does shipping take?
After dispatch, estimated shipping times are:
- Art prints: 2–5 business days (5–10 business days in total, including production)
- Statues: 7–14 business days (11–20 business days in total, including production)
8. Do you ship internationally?
Yes. We offer free shipping to the United States, the United Kingdom, Canada, and all 27 EU countries. See our Shipping Policy for details.
9. Can I track my order?
Once your order has been dispatched, you should receive shipping-related information for delivery. For order support, please contact our support team during business hours.
10. What if my order arrives damaged or incorrect?
Please email us at support@holygraceart.com within 7 days of delivery with your order number and photos of the issue. We will send a free replacement or give you a 100% refund. You do not need to return the item.
11. What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in their original condition. Please email support@holygraceart.com first to get return instructions and the return address. Return shipping is paid by the customer. Refunds go to your original payment method within 5–10 business days after we receive your return. Customers in the EU also have the right to cancel their order within 14 days of delivery. See our Refund Policy.
12. Can I exchange an item?
To exchange an item, return it under our return policy and place a new order for the item you want.
13. Will the colors look exactly the same in person?
Colors may vary slightly because of different screen settings and display calibration.
14. Are frames included with every order?
Frames are only included when you select a framed option. Frames shown in mockups are for display purposes unless a framed version is selected.
15. What materials do you use?
Our matte paper prints are printed on 200gsm FSC-certified art paper. Framed posters use solid pine wood frames with shatter-resistant plexiglass. Stretched canvas uses a 350gsm cotton-poly blend canvas. Framed canvas uses 300–350gsm cotton-polyester canvas in FSC-certified wood frames.
16. Are your artworks suitable as gifts?
Yes. Many pieces are designed as meaningful gifts for Easter, Baptism, First Communion, Confirmation, family celebrations, and other faith-filled occasions.
17. Do you offer religious art for specific themes or saints?
Yes. Our collections include artwork of Jesus Christ, the Virgin Mary, saints, the Holy Family, and seasonal pieces such as Easter gifts and resurrection-themed prints.
18. How can I contact Holy Grace Art?
Email us at support@holygraceart.com or use the form on our Contact page. Support hours are Mon–Fri, 9am–5pm EST. We reply within 1–2 business days.
19. Do you offer sales or special promotions?
Yes. The website currently displays sale pricing on products and invites visitors to join the email list for exclusive deals and early access to new products.
20. Where can I find your store policies?
You can find our Shipping Policy, Refund Policy, Terms of Service and Privacy Policy (which also explains how we use cookies) in the website footer.