FAQ
1. What does Holy Grace Art sell?
Holy Grace Art offers faith-inspired Christian and Catholic wall art, including sacred icon-style prints, watercolor religious artwork, Easter-themed art, and devotional home décor featuring Jesus Christ, the Virgin Mary, saints, and the Holy Family.
2. Are your products physical prints or digital downloads?
All of our products are physical items. We do not send digital files.
3. What print options do you offer?
We currently offer several print formats, including Matte Paper Print, Framed Poster, Stretched Canvas, and Framed Canvas.
4. What sizes are available?
Available sizes vary by product, but many artworks are offered in multiple sizes ranging from 5x7" / 13x18 cm up to 24x36" / 60x90 cm.
5. Are your items made to order?
Yes. Our items are made to order, which means each piece is printed or prepared specifically for your order to help maintain quality and attention to detail.
6. How long does production take?
Orders are typically processed and produced within 5–7 business days before shipment.
7. How long does shipping take?
After dispatch, estimated shipping times are:
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USA: 7–15 business days
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Rest of world: 14–20 business days
8. Do you ship internationally?
Yes. The store shows support for multiple regions including the United States, Canada, and the United Kingdom, and the shipping policy also references delivery for the rest of the world.
9. Can I track my order?
Once your order has been dispatched, you should receive shipping-related information for delivery. For order support, please contact our support team during business hours.
10. What if my order arrives damaged or incorrect?If your order arrives damaged, defective, or incorrect, please contact us as soon as possible so we can review the issue and help resolve it.
11. What is your return policy?
We accept returns within 30 days of purchase. Items must be returned in original condition with tags attached.
12. Can I exchange an item?
Returns and exchanges are handled according to our return policy. If you need help with a different size or product issue, please contact us before returning the item.
13. Will the colors look exactly the same in person?
Colors may vary slightly because of different screen settings and display calibration.
14. Are frames included with every order?
Frames are only included when you select a framed option. Frames shown in mockups are for display purposes unless a framed version is selected.
15. What materials do you use?
Our matte paper prints are printed on 200gsm FSC-certified art paper. Framed posters use solid pine wood frames with shatter-resistant plexiglass. Stretched canvas uses a 350gsm cotton-poly blend canvas. Framed canvas uses 300–350gsm cotton-polyester canvas in FSC-certified wood frames.
16. Are your artworks suitable as gifts?
Yes. Many pieces are designed as meaningful gifts for Easter, Baptism, First Communion, Confirmation, family celebrations, and other faith-filled occasions.
17. Do you offer religious art for specific themes or saints?
Yes. Our collections include artwork of Jesus Christ, the Virgin Mary, saints, the Holy Family, and seasonal pieces such as Easter gifts and resurrection-themed prints.
18. How can I contact Holy Grace Art?
You can contact us through the Contact page or support ticket option on the website. Current support hours are Monday to Friday, 9:00 AM to 5:00 PM EST.
19. Do you offer sales or special promotions?
Yes. The website currently displays sale pricing on products and invites visitors to join the email list for exclusive deals and early access to new products.
20. Where can I find your store policies?
You can find your Shipping Policy, Refund Policy, Privacy Policy, Terms of Service, and Cookie Policy on the website footer and policy pages.